Support for Tai Po Fire Incident

We are committed to supporting residents and families affected by the Wang Fuk Court fire in Tai Po. Please contact our 24-hour hotline at (852) 2929 2908 if you need any assistance.

Notice of liviCare Customer Service Hotline Maintenance

Our Customer Service Hotline will undergo a routine maintenance from 04:00 to 08:00 HKT on 20 December 2025.

During this time, you will not be able to suspend your account using our Interactive Voice Message System. For urgent account suspension requests, please email livicare@livibank.com, and we will respond shortly. For other enquiries, please leave a voice message, and we will contact you on the next working day.

Thank you for your understanding and support.

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